Account & Hardware
The hardware installation guide is based on the recommended hardware listed on http://square.sg. You are recommended to purchase recommended hardware for INSTUT POS as we have certified compatibility and performance to work with the solutions.
1. Setting up Wifi router
Please select WIFI router with following features
Alternatively you may engage us for the networking services at $180/session.
You router should configure to 192.168.1.1/254 as it is align with the default setting of the RP80 printer. Although that we will pre-configure the router to Dynamic IP address (Printer will automatically obtain IP address from router) but with above-mentioned setting will minimize the efforts needed if RP80 printer is shipped with factory default setting (192.168.1.87).
Rongta RP80 80mm LAN Thermal Receipt Printer
Rongta RP80 is a low cost thermal receipt printer pack with multiple interface which allow INSTUT POS to connect in various method.
The Ethernet/LAN connectivity allow multiple devices to share with the same printer, ie. restaurant, cafe or food kiosk that require to print the order chit or receipt by any connected iPad.
Bluetooth interface allow single iPad to connect but allow the iPad to connect to any available wifi, which is idea for offsite sales which has limited WIFI connectivity.
To obtain the IP address (Which is require for printer setting in the INSTUT iKiosk), follow the steps below,
Star Micronics TSP-143IIIE 80mm LAN Thermal Receipt Printer
Star Micronics TSP-100 Series is a highly versatile rasterize mode printer which convert text into images before printing. This printer is capable to print almost any contents thanks to its conversion ability. But it is not idea for operation environment that require high speed printing such as restaurant with multiple printers located in kitchen, bar and dessert station as the rasterization process may take up more time to print.
All Star Mirconics printer models are ship with Dynamic IP setting which is also factory default setting if printer is reset. It is able to connect to any router to obtain IP address automatically.
Star Micronics TSP-654IIE 80mm LAN Thermal Receipt Printer
Star Micronics TSP-650 series is high speed thermal receipt printer which support both rasterize and line mode. It is capable to convert text to images or text to text which exhibit low latency printing. TSP-650 is design for food and beverage business for its outstanding performance as well as reliable connectivity.
TSP-650 model carry the same DNA as other Star Micronics LAN thermal printer and have same setup process as TSP-100IIIE model.
Star Micronics TSP-654IIBTi 80mm Bluetooth Thermal Receipt Printer
Star Micronics TSP-650 series high speed thermal receipt printer support both rasterize and line mode printing. The line mode printer provide optimal performance especially required for F&B outlet where multiple printers are connected and require to print simultaneously when waiter enter the order from the eWaiter systems.
TSP-654IIBTi version bringing the user experience to the next level by giving ultra fast printing together with wireless printing so that the printer can be place anywhere close to the preparation counter.
Epson compatible LAN Thermal Receipt Printer
iKiosk may work with other OEM LAN printer if it is compatible with EPSON or STAR and current version of iKiosk will support Line mode printing. Image printing is NOT compatible for OEM printer.
To obtain the IP address (Which is require for printer setting in the iKiosk), follow the steps below (The steps might be vary for different OEM printer)
Instut POS is able to work on most of the iPad version. But we recommend iPad Air as minimum requirement.
Depends on the supply chain of your iPad, if you are sourcing your iPad from DEP distribution channel, you can either remotely managing your iPad at your own or we can manage your iPad. For more details about DEP program, please contact email@example.com
For consumer iPad, please follow the new iPad setup wizard to create your Apple account and connect your iPad to the Wifi network.
4. Cash drawer
Cash drawer require to connect to thermal receipt printer to enable automatic mode. Please connect cash drawer with the thermal receipt printer using RJ11 cable provided inside the cash drawer. If you cannot find the cable, please use the key to open the cash drawer tray and the cash drawer is in one of the slot. To purchase cash drawer, please visit, https://www.square.sg/collections/cash-drawer
5. iPad Stand
iPad Stand design to mount your iPad firm and secure on the cashier counter. All our stand build in with security features to prevent unauthorized removal of your iPad from cashier counter. For more details please visit https://www.square.sg/collections/ipad-stand for more details.
Heckler Design WindFall Stand for Apple iPad, iPad Air/Air 2, iPad Pro 9.7"/10.5"/12.9" and Apple iPad
Studio Proper P/O/S Pivot stand
Last Updated 15th March 2018
INSTUT’s Affiliated Merchant: As an affiliated merchant, we may collect the names, business addresses, email addresses and other contact information of your employees and officers to the extent necessary for the provision to you of the advanced POS services. However, INSTUT Pte Ltd does not or will not store any credit card information that you use to make payment. All payment processes will be directed to our integrated payment gateway FOMO Pay.
INSTUT’s Affiliated Merchants' Customers: We collect our merchants’ customers’ name, email, payment details, company name, phone number, and etc. We need this information to provide merchants with our Services, including supporting and processing orders, authentication, and processing payments. We also use this information to improve our Services.
How We Use Information
We use the information we collect from all of our POS Services to provide, maintain, use, protect and improve our POS Services, and to develop new products and services. We also use the information to protect our users and customers and to provide you with personalized experience of our POS Services. Information gathered from merchants’ customers’ can be used to create loyalty programme for customers too.