iKiosk User Guide

Hardware installation

The hardware installation guide is based on the recommended hardware listed on http://square.sg. You are recommended to purchase recommended hardware for INSTUT POS as we have certified compatibility and performance to work with the solutions.

1. Setting up Wifi router

  1. Please select WIFI router with following features

    • IP Address reservation with MAC Address
    • Port Forwarding

    Alternatively you may engage us for the networking services at $180/session.

  2. You router should configure to 192.168.1.1/254 as it is align with the default setting of the RP80 printer. Although that we will pre-configure the router to Dynamic IP address (Printer will automatically obtain IP address from router) but with above-mentioned setting will minimize the efforts needed if RP80 printer is shipped with factory default setting (192.168.1.87).

2. Printer

Rongta RP80 80mm LAN Thermal Receipt Printer

Rongta RP80 is a low cost thermal receipt printer pack with multiple interface which allow INSTUT POS to connect in various method.

The Ethernet/LAN connectivity allow multiple devices to share with the same printer, ie. restaurant, cafe or food kiosk that require to print the order chit or receipt by any connected iPad.

Bluetooth interface allow single iPad to connect but allow the iPad to connect to any available wifi, which is idea for offsite sales which has limited WIFI connectivity.

Setup instructions

  1. Load the printer with compatible Thermal Paper
  2. Connect printer to router with RJ45 cable. Upon successful connection and obtain IP address from router, the printer should display stable green light on the front panel.
  3. To obtain the IP address (Which is require for printer setting in the INSTUT iKiosk), follow the steps below,

    • Power off the printer
    • Pressed and hold the feed button
    • Power on and continue to hold the feed button
    • Printer will print the diagnostic slip

Star Micronics TSP-143IIIE 80mm LAN Thermal Receipt Printer

Star Micronics TSP-100 Series is a highly versatile rasterize mode printer which convert text into images before printing. This printer is capable to print almost any contents thanks to its conversion ability. But it is not idea for operation environment that require high speed printing such as restaurant with multiple printers located in kitchen, bar and dessert station as the rasterization process may take up more time to print.

All Star Mirconics printer models are ship with Dynamic IP setting which is also factory default setting if printer is reset. It is able to connect to any router to obtain IP address automatically.

Setup instructions

  1. Load the printer with compatible Thermal Paper
  2. Connect the printer to router with RJ45 cable. Printer should blink briefly while obtaining IP address and the light shall stabilized once it is connected to the router with valid IP address.
  3. To obtain the new IP address, power off the printer, press and hold the feed button and power on the printer. A diagnostic slip will be print within 5 seconds which contains of the IP address.

Star Micronics TSP-654IIE 80mm LAN Thermal Receipt Printer

Star Micronics TSP-650 series is high speed thermal receipt printer which support both rasterize and line mode. It is capable to convert text to images or text to text which exhibit low latency printing. TSP-650 is design for food and beverage business for its outstanding performance as well as reliable connectivity.

Setup instructions

TSP-650 model carry the same DNA as other Star Micronics LAN thermal printer and have same setup process as TSP-100IIIE model.

Star Micronics TSP-654IIBTi 80mm Bluetooth Thermal Receipt Printer

Star Micronics TSP-650 series high speed thermal receipt printer support both rasterize and line mode printing. The line mode printer provide optimal performance especially required for F&B outlet where multiple printers are connected and require to print simultaneously when waiter enter the order from the eWaiter systems.

TSP-654IIBTi version bringing the user experience to the next level by giving ultra fast printing together with wireless printing so that the printer can be place anywhere close to the preparation counter.

Setup instructions

  1. Load the printer with compatible Thermal Paper
  2. Power on the printer and observe the indicator light at the front panel to show as steady Green light. If not, please check the paper and run the power cycle again.
  3. At the back panel, press and hold Pair button for at least 5 seconds, release when the Green light is flashing. If the light is Purple, continue to hold until it turn Green.
  4. Go to iPad. Open Setting > Bluetooth. When Star Micronics appear in the Bluetooth devices list, tap to connect. Printer can only be connected when the the Green light is flashing.

Epson compatible LAN Thermal Receipt Printer

iKiosk may work with other OEM LAN printer if it is compatible with EPSON or STAR and current version of iKiosk will support Line mode printing. Image printing is NOT compatible for OEM printer.

Setup instructions

  1. Load the printer with compatible Thermal Paper
  2. Connect printer to router with RJ45 cable. Upon successful connection and obtain IP address from router, the printer should display stable green light on the front panel.
  3. To obtain the IP address (Which is require for printer setting in the iKiosk), follow the steps below (The steps might be vary for different OEM printer)

    • Power off the printer
    • Pressed and hold the feed button
    • Power on and continue to hold the feed button
    • Printer will print the diagnostic slip

3. iPad

Instut POS is able to work on most of the iPad version. But we recommend iPad Air as minimum requirement.

Depends on the supply chain of your iPad, if you are sourcing your iPad from DEP distribution channel, you can either remotely managing your iPad at your own or we can manage your iPad. For more details about DEP program, please contact support@instut.com

For consumer iPad, please follow the new iPad setup wizard to create your Apple account and connect your iPad to the Wifi network.

4. Cash drawer

Cash drawer require to connect to thermal receipt printer to enable automatic mode. Please connect cash drawer with the thermal receipt printer using RJ11 cable provided inside the cash drawer. If you cannot find the cable, please use the key to open the cash drawer tray and the cash drawer is in one of the slot. To purchase cash drawer, please visit, ​https://www.square.sg/collections/cash-drawer

5. iPad Stand

iPad Stand design to mount your iPad firm and secure on the cashier counter. All our stand build in with security features to prevent unauthorized removal of your iPad from cashier counter. For more details please visit https://www.square.sg/collections/ipad-stand for more details.

Heckler Design WindFall Stand for Apple iPad, iPad Air/Air 2, iPad Pro 9.7"/10.5"/12.9" and Apple iPad

Setup instructions

Studio Proper P/O/S Pivot stand

Setup instructions

Setup instructions