Yokowa Japanese Restaurant
October 20, 2016
Address: 21 Duxton Rd, Singapore 089487
Yokowa specialises in Kaiseki, a traditional multi-course Japanese meal, which is also a work of fine culinary art that not just involves the usage of the freshest produce but also the combination of different cooking techniques and presentation/plating skills. In other words, it is Japanese food at its finest. The restaurant is helmed by Tachibana Hideaki Sensei who aims to bring authentic Japanese flavours to Singapore.
Love your POS
We evaluated 3 different systems and decided to go with Instut that has the most assurance of what we need and value for our investment. In terms of technology, iPad POS system provide better user interface and easy to use. The kitchen wanted to receive the orders that send from the waiter which located at the second floor, so it is not possible for the waiter to rush to kitchen to inform what to prepare or if customer wanted to cancel any food items, kitchen need to get notify quickly. We are happy with the systems so far, and have requested the vendor to make some improvement on the functionality, and they agree to develop that for us too!
Love your customer
Yokowa is our early days customer after we have launch, for us as a new startup POS solution provider to compete with more establish player, we are lacking of brand advantages or reference case. The only way for us to convince the customer is to give them assurance that we will be there whenever they need us, at anytime. And that's our motto at all time. Ultimately, POS is a service that the client is buying, apart from the technology. We know we can catcht up with any technology others can do, but being responsive to customer and committed to them is more important than anything else. And we are gratful that Yokowa believe in us.
Last Updated 15th March 2018
INSTUT’s Affiliated Merchant: As an affiliated merchant, we may collect the names, business addresses, email addresses and other contact information of your employees and officers to the extent necessary for the provision to you of the advanced POS services. However, INSTUT Pte Ltd does not or will not store any credit card information that you use to make payment. All payment processes will be directed to our integrated payment gateway FOMO Pay.
INSTUT’s Affiliated Merchants' Customers: We collect our merchants’ customers’ name, email, payment details, company name, phone number, and etc. We need this information to provide merchants with our Services, including supporting and processing orders, authentication, and processing payments. We also use this information to improve our Services.
How We Use Information
We use the information we collect from all of our POS Services to provide, maintain, use, protect and improve our POS Services, and to develop new products and services. We also use the information to protect our users and customers and to provide you with personalized experience of our POS Services. Information gathered from merchants’ customers’ can be used to create loyalty programme for customers too.