October 15, 2017
Outlet 1: 176 Orchard Road, #01-01/02, #01-03/04, #01-05/06, #01-102/103, The Centrepoint, 238843
Outlet 2: 6 Raffles Boulevard, #02-278, Marina Square, Singapore 039594
Through Danal Entertainment’s investment in February of 2013, dal.komm Co., Ltd was established. And extensive contents and dynamic marketing as well as exceptional dedication in producing the best coffee and music, dal.komm COFFEE has become widely recognized as the coffee brand that provides a sense of closeness and special value to all its consumers.
Coffee, story, and music all combine through dal.komm coffee’s Sound Blending concept where the world’s first-rate coffee beans and barista expert create the perfect coffee. And for the first time in the industry, dal.komm’s BOGO deal offers a unique coffee and music package that provides the higest customer satisfaction and meets all expectations for delightfully divine coffee and music.
Love your POS
The flagship coffee outlet located in Centrepoint started in Jan 2017 is huge and spacious even during the peak hours where you will have plenty of space to move around finding your preferred seat while waiting for your cuppa.
The Korean coffee brand has become well-known by hosting the famous scene of Korean drama hit "Descendants Of The Sun (DOTS)" but there are other reason that people are gathering there for their variety choice of coffee that come with selection of bean K1, K2 & K3 and wide selections of non-coffee based drinks, flavor infused juices or Bingsu. The types of drinks is almost like a tailor made espresso based drinks to suite your preference, so that you will really enjoy it together with the relaxing ambiance.
Dalkomm prepaid card is another great incentive to let the patron buy coffee from any outlet and enjoying discount. It is easy to top up the value and using it for your favorite drinks.
Love your customer
When Dalkomm planning for the second outlet at Marina Square, we met with the owner to understand the current operation workflow and evaluating current version of Instut iKiosk and scoping out the gaps so that it will be able to benefits the operation for the new outlets as well as expansion in the future.
One of the important feature that Dalkomm requested is Membership prepaid function. It is a store credit systems that allow member to purchase store credit and purchase from any of the outlet. Withing a month, we delivered the whole new Membership Prepaid features and successfully migrated the existing membership data together with the balance credits into Instut iKiosk.
Dalkomm is an important project for us to learn about fast moving cafe operations, learn from it and implement functions that can really help the F&B to manage their business effectively. From our observation, the POS systems boost the operational efficiency by at least 60~80% and strengthen the confidence even during the super peak hours. And from the vendor point of view, we have to stay close and relevant to the client to observe and learn and improvise our solution and empower the client to do more with lesser efforts.
Last Updated 15th March 2018
INSTUT’s Affiliated Merchant: As an affiliated merchant, we may collect the names, business addresses, email addresses and other contact information of your employees and officers to the extent necessary for the provision to you of the advanced POS services. However, INSTUT Pte Ltd does not or will not store any credit card information that you use to make payment. All payment processes will be directed to our integrated payment gateway FOMO Pay.
INSTUT’s Affiliated Merchants' Customers: We collect our merchants’ customers’ name, email, payment details, company name, phone number, and etc. We need this information to provide merchants with our Services, including supporting and processing orders, authentication, and processing payments. We also use this information to improve our Services.
How We Use Information
We use the information we collect from all of our POS Services to provide, maintain, use, protect and improve our POS Services, and to develop new products and services. We also use the information to protect our users and customers and to provide you with personalized experience of our POS Services. Information gathered from merchants’ customers’ can be used to create loyalty programme for customers too.